What can I do if my issue remains unresolved or if I have a complaint?

In the rare event that we are unable to resolve your issue, we will collaborate with your software or hardware vendor to expedite a resolution. If you wish to escalate your case or have a complaint, our office manager is available to assist and ensure your satisfaction. Please note that any complaints you raise are treated with the utmost confidentiality and are only accessible to our management. Alternatively, if you prefer to submit an anonymous complaint, you can do so at complaints@technodocs.co.uk.